SaySo

Comparisons

How to switch from Payhip to SaySo

Leaving Payhip is mostly copying and pasting. The two things to plan for are sales tax and any active memberships. Here's what moves and the order to do it in.

Switching guide: the Payhip logo with an arrow pointing to the SaySo logo

The short version

  • Export your customer list from Payhip, set up SaySo with your Stripe account, rebuild your products (Claude can draft them for you), test a purchase, then open your store and point your links at it.
  • You're already paid straight into your own Stripe or PayPal on Payhip, so there's no balance to wait on.
  • The two things to plan for are sales tax, which Payhip handles and SaySo doesn't, and any active memberships.

Payhip is a good platform, so if you're leaving, you probably have a reason, whether that's the monthly cost or wanting to run your store from a conversation with Claude. Either way, the move itself is more copying and pasting than anything. Here's the order I'd do it in.

What moves and what doesn't

Moves to SaySo?How
Product names, descriptions and pricesYesYou rebuild them in SaySo. Paste your Payhip description into Claude and it can create the draft for you.
Product filesYesYou upload them on each product's Files tab. Up to 2 GB per file on a paid product.
Your customer listYes, as a fileExport it from Payhip's Customers page as a CSV
Your Stripe accountYesSign in with the Stripe account you already use when SaySo asks you to connect
Coupon codesYesYou recreate them in SaySo as discount codes
Order bumps and upsellsYesYou set them up again on each product. SaySo has one order bump, one upsell and one downsell per product.
Active memberships and subscriptionsNot by SaySoMore on that below
Past buyers' downloadsNoPast buyers keep using Payhip for what they already bought
CoursesNoSaySo doesn't host courses
Your Payhip product linksNoOld links keep pointing at Payhip. You update links in your bio, emails and website.

Before you start

Sales tax becomes yours. Payhip collects and remits EU and UK VAT and US and Canadian sales tax on your behalf. SaySo doesn't calculate or add tax at checkout, so working out and paying what you owe is on you. If you sell to buyers in the EU or UK, sort this out before you open your SaySo store. (Of everything in this guide, this is the one that deserves your full attention.)

PayPal stays behind. SaySo takes payments through Stripe only for now. If a good share of your buyers pay with PayPal, look at your Payhip customer export first. It shows how each order was paid, so you can see how many buyers that is.

Courses stay behind too. If you teach courses with lessons, quizzes and progress tracking on Payhip, SaySo doesn't host those. You could move your downloads and keep your courses where they are.

Step 1: Export everything from Payhip first

Do this before you change anything, so you have a copy of it all.

  1. Your customers. Go to the Customers page in your Payhip dashboard and click Export. You can filter by date range, order status or product, then click Start Export to download the CSV.
  2. Your products. Copy each product's name, description, price, coupon codes and any order bump or upgrade discount into a doc. Gather your original files too. If the only copy of a file is on Payhip, download it now.

Step 2: Set up SaySo

  1. Start your SaySo membership at getsayso.io. It begins with a 7-day free trial, card up front, and nothing is charged until day eight.
  2. Add your business details. Buyers can't pay until these are in.
  3. Connect Stripe from Getting started. When Stripe's page opens, sign in with the Stripe account you already use for Payhip.
  4. Leave your store on Coming soon while you build, so nobody can buy before you're ready.

Step 3: Rebuild your products

This is where Claude saves you the most time. Connect Claude to your store, paste in a product's Payhip description, and ask it to make a SaySo draft with the same name, description and price. It creates the draft and you check it over.

Then, for each product:

  1. Open the Files tab and upload the files buyers get. Claude can't upload files for you, so this part is yours.
  2. Add a video link or a download page note if you'd like one.
  3. Recreate your coupon codes as SaySo discount codes. If Claude creates one for you, you'll get an approval link to check before it goes live.
  4. Set up your order bump, upsell or downsell. On SaySo each one is attached to a product.

Step 4: Move your email list

Payhip's customer export makes this part easier, because it tells you who has said no.

  • Unsubscribed from Email Updates shows a 1 for customers who unsubscribed from your updates.
  • Unconsented from Emails (EU GDPR) shows a 1 for customers who withdrew consent under GDPR.

Leave anyone with a 1 in either column out of your email service. And remember that a purchase on its own isn't the same as agreeing to marketing emails.

Then connect your email service to SaySo under Settings › Email list. SaySo works with Bento, Kit, beehiiv, MailerLite, ActiveCampaign and Flodesk, or a webhook for anything else. New buyers join your list from then on.

Step 5: Test a purchase

Open the More menu next to a published product and choose Test purchase. You go through checkout without a card, get the receipt, land on the download page and join your own email list, just like a buyer. Nothing is charged and it never counts as a sale.

  1. Switch your store to Open for sales.
  2. Update every link that points at Payhip: your link in bio, website buttons, email sequences and pinned posts.
  3. If your Payhip store runs on your own domain, you can point that domain at SaySo instead. Product page addresses will change, so check any links to individual products.
  4. If you run ads, add your Meta Pixel and Google Analytics IDs in SaySo so your tracking carries on.
  5. Tell your list where to find you now.

Step 7: Wind down Payhip gently

There's no rush to close your Payhip account. Past buyers still get their downloads through Payhip. Before you unpublish or delete anything, check what Payhip says happens to buyer access, so nobody loses something they paid for.

If you sell memberships on Payhip

Your Payhip memberships bill through your own Stripe account, but Payhip sets them up and runs them. SaySo can't take over a running membership, so plan on your members joining again on SaySo.

Before you do anything, ask Payhip support what happens to active memberships if you stop using Payhip, so you don't leave anyone paying for something they can't reach.

Then, the gentlest way I know to move them:

  1. Set up the same subscription product in SaySo, with Every month or Every year pricing. (SaySo bills the subscription and delivers the files, but it doesn't have a members-only area.)
  2. Email your members before their next billing date. Tell them where the membership lives now and give them the new link.
  3. Ask them to cancel on Payhip and join on SaySo when their current period runs out, so nobody pays twice.
  4. If you'd like to say thank you for the hassle, SaySo lets you offer a cheaper first payment.

Some members won't make the move. If memberships are most of your income, you might move your one-time products first and leave the membership where it is for now.

FAQ

Can I use the same Stripe account I use on Payhip? Yes. When SaySo asks you to connect Stripe, sign in with the account you already have. Your money goes straight into it, as it does now.

Can SaySo import my Payhip products for me? Not automatically. Connect Claude, paste in your descriptions, and Claude can create the drafts. You upload the files yourself.

Will my Payhip links redirect to SaySo? No. Payhip product links keep pointing at Payhip. If your store is on your own domain, you can point the domain at SaySo, but individual product addresses will still change.

Can my past Payhip buyers download from SaySo? Not their old purchases. They keep getting those through Payhip, which is a good reason to leave your Payhip account open for a while.

What happens to VAT and sales tax? On Payhip, Payhip collects and remits it for you. On SaySo, you're the seller, so tax is yours to manage. SaySo doesn't calculate or add it at checkout.

Can my buyers still pay with PayPal? Not on SaySo yet. SaySo works with Stripe only.

Is it worth switching? That depends on what you sell and how much. I've put the numbers side by side in SaySo vs Payhip.

Sources

All checked October 29, 2026.

  • Payhip
  • Switching guides

Written by

Kim Doyal

Founder of SaySo. Kim built the store she wanted: one price, everything turned on, and every sale going straight to the seller.

Founder pricing

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One price, everything included, and every sale goes straight to your own Stripe. The first 100 sellers keep $19 a month for as long as they stay.

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