These terms cover SaySo: this website and the SaySo app at app.getsayso.io, where sellers run their stores. SaySo is based in California. By using the site or creating a SaySo account, you agree to them. If you buy from a store that runs on SaySo, your purchase is with that store’s seller; the last part of this page explains what that means.
Your account
SaySo accounts are for adults. Please don’t sign up if you’re under 18. Give us details that are true, keep your sign-in to yourself, and tell us at support@getsayso.io if you think someone else has got into your account. You’re responsible for what happens in your account, including what an AI assistant you connect (Claude or ChatGPT) does there for you.
Your membership and the free trial
New accounts get a 7-day free trial. A card is needed to start it. Unless you cancel before the trial ends, your plan starts on its own and your card is charged the plan price on the day the trial ends, then every month or every year until you cancel. Each account gets one free trial. Cancel during the trial and you aren’t charged at all.
SaySo’s fees aren’t refunded, except for a billing mistake or where the law requires it. The details are in our refund policy.
The founder price
The first 100 sellers to make a first membership payment get the founder price: $19 a month, or $190 a year. A seller whose trial started at the founder price keeps it, even if the 100th spot is taken before the trial ends. Founders keep the price for as long as their plan stays active. If a founder cancels and comes back later, the price on offer then applies. Once the founder spots are gone, new plans cost $29 a month, or $290 a year.
If the price of your plan goes up, we’ll email you at least 30 days before your first payment at the new price, so you have time to cancel if you’d rather not continue.
Your sales go to your own Stripe
To sell, you connect your own Stripe account. Your buyers pay you, through Stripe, and the money goes to your Stripe account, not to SaySo. SaySo doesn’t take a cut of your sales. Stripe charges its own fees, and its own terms apply to your Stripe account.
You are the seller in every sale, not SaySo. That means you’re responsible for what you sell and how you describe it, for delivering any service you sell, for answering your buyers, for refunds, which you decide and give from your Orders, and for any taxes on your sales. You’re also responsible for following the laws that apply to your store, such as consumer and email marketing laws, and for your store’s own terms, refund policy and privacy policy.
You can disconnect Stripe any time in Settings. New sales stop until a Stripe account is connected again, and your past buyers keep everything they bought.
What you can’t do with SaySo
- Sell anything that’s illegal where you or your buyers are.
- Sell or upload anything you don’t have the rights to, such as someone else’s course, book, music or pictures.
- Sell anything Stripe doesn’t allow on its accounts.
- Mislead buyers about what they’re getting, or upload files that harm their devices.
- Email people who didn’t sign up to hear from you, or add people to lists without asking them.
- Try to break SaySo, overload it, get into parts or accounts that aren’t yours, or resell access to it.
If you break these rules, SaySo may take a product down, put your store on a break, or close your account. We’ll warn you first and give you a chance to put it right, unless what’s happening is illegal or is harming buyers, in which case we may act straight away and tell you afterwards.
Your content
What you put in SaySo stays yours: your products, files, pictures, pages and words. You let SaySo store it, show it, copy it and deliver it only so your stores work and SaySo can run, for example to show your product page and to send your buyers their downloads. We don’t use your stores or your buyers’ details to train AI models. You confirm you have the right to everything you upload and sell.
Reporting content that isn’t yours
If you believe something sold or shown on SaySo copies your work without permission, email support@getsayso.io with a link to it, what it copies, your contact details, and a statement that you own the work or act for the owner and believe the use isn’t allowed. We’ll look at it promptly, take it down if it shouldn’t be there, and tell the seller, who can reply if they think we got it wrong.
Your buyers’ details
Your buyers’ details are yours to decide about, and SaySo handles them for you, only to run your stores and as you set them up. Under privacy laws such as the GDPR, you are the controller and SaySo is your processor. That means SaySo:
- uses your buyers’ details only to run your stores, deliver what they buy and send what you’ve set up, and never for its own marketing;
- keeps them confidential, lets only the people who run SaySo see them when they need to, and keeps them secure;
- uses the services named in our privacy policy to do it, and updates that list before adding a new one;
- tells you without undue delay if your buyers’ details are ever exposed, and helps you answer buyers who ask to see, correct or delete their details;
- deletes them when your account is deleted, after the 90 days described below, except what the law requires us to keep.
You’re responsible for having a lawful reason to collect them and for your store’s own privacy policy.
Services you connect
When you connect something to SaySo, such as Stripe, an email service, a booking calendar, a web address, or Claude or ChatGPT, that company’s own terms apply to it too. SaySo isn’t responsible for their service. What a connected AI assistant asks SaySo to do counts as you doing it, and SaySo asks for your approval before the steps that need it.
If a payment doesn’t go through
If your membership payment fails, we’ll email you, and everything keeps working for 10 days while you update your card. If it still isn’t paid by then, your stores go on a break: buyers can’t buy, but they keep everything they already bought. You can still sign in, update your card and export your buyers and orders, and editing and your AI assistant connection wait until you pay. Pay, and everything comes back as you left it.
If it still isn’t paid after 30 days, your plan ends and the rules for canceling below apply.
Canceling, and coming back
You can cancel any time in SaySo, under Your account. Your plan and your stores keep going until the end of the period you’ve paid for, then your stores close. Your buyers can still download what they bought for 90 days after that. Restart your plan any time before day 90 and everything comes back as you left it. After day 90 we delete your account, your stores and their files for good, so export your buyers and orders first if you want to keep them.
SaySo itself
SaySo, its app, this website, and the words, pictures, video, logo and name on them belong to SaySo. You’re welcome to share links to them. Please don’t copy them to pass off as your own. Other companies named on this site, such as in our price comparisons, are named for comparison only, and their own terms apply on their sites.
SaySo is growing, so features will change. If we plan to remove a feature sellers rely on, we’ll give at least 30 days’ notice where we can.
No guarantees
We work to keep SaySo running, safe and accurate, but it’s provided as it is, without guarantees that it will always be available or free of mistakes. As far as the law allows, SaySo isn’t responsible for lost sales, lost profits or other indirect losses from using SaySo. If SaySo is responsible for a loss, the most it owes you is what you paid SaySo in the 12 months before the problem happened.
If you buy from a store on SaySo
Your purchase is with the store’s seller, not with SaySo. The seller is responsible for what they sell, and their own refund policy applies; please contact them about it. Your payment goes to the seller’s own Stripe account, and SaySo doesn’t receive or hold the money. SaySo runs the store, the checkout and your downloads for the seller. How SaySo handles your details for them is in our privacy policy.
The law that applies
These terms are governed by the laws of California, in the United States. If you’re a consumer, you keep any rights the law where you live gives you. Any dispute will be heard in the state or federal courts in California, not by arbitration.
Changes
If these terms change, the date at the top changes with them. If a change matters, SaySo asks you to accept the new terms the next time you sign in.
Questions
Email support@getsayso.io, or write to us at:
SaySo1040 W Kettleman LaneSte B #2011Lodi, CA 95240