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Upload the files buyers download

1 min read

Everything a buyer gets lives on the product's Files tab. Your files stay private, and only reach someone who has paid for them (or signed up, for a free product).

Add files

1. Open the product from Products and go to the Files tab.
2. In Product files, drop files onto the box or click it to browse. You can pick several at once.
3. Wait for the upload to finish before you leave. The box shows how far along it is, and Cancel upload stops it.

• A paid product takes files up to 2 GB each.
• A free product takes up to 250 MB in total.
• A product can hold up to 100 files.

To change the order buyers see, drag a row or use its arrows. Each file can also be downloaded or removed. On a phone, a file's menu adds Replace, which swaps in a new version of the same file.

Add a video (optional)

In Video link, paste a link from YouTube, Vimeo, Bunny, Loom, Wistia or Descript. SaySo builds the player, so you never paste embed code.

Write the download page

Your download/thank-you page is what buyers see with their files.

• Download page note is a good place to say what to open first, and how to reach you.
• Next step button (optional) adds one button under the note, with its own Button label and Link. Links go here, never inside the note.

Publishing a product with no files is allowed, but SaySo asks first, because buyers would only see your video, note and next step.

To decide how long buyers can keep downloading, see Choose how long buyers can download.