Help › Email connections

Add a thank-you note to your receipt

1 min read

Every buyer gets a receipt from SaySo with a link to their purchase. You don't need to connect anything for it. You can add a short note of your own and choose the button's color.

Edit the receipt

1. Open Settings › Purchase emails.
2. Write your Thank-you message. It's plain text, up to 1,000 characters.
3. Under Button color, pick a color. The first one is your store color; the color wheel at the end takes any other. Until you publish your store's look, your store color means SaySo's green.
4. Check the preview under Receipt buyers get.
5. Press Save in the bar at the bottom of the page. Discard puts back what you last saved.

The logo and support email come from Store details. Use Change to edit them.

What the receipt contains

The subject is "Your purchase receipt", and it comes from SaySo. In order, it shows:

• Your logo and store name, then "Payment confirmed".
• The product and the amount paid, plus any order bump bought in the same checkout and the total.
• Any discount code used and how much it took off.
• The order reference and the date of purchase.
• Your thank-you message.
• A View your purchase button that opens the buyer's purchase page.
• How to get help: your support email, or SaySo's support address if you haven't added one.

When a buyer replies, the reply goes to that same address.

Your thank-you message appears on the first receipt only. Later payments on a subscription or payment plan get a "Payment received" email without it.