Help › Email connections
Choose where buyers go
Each product has its own settings for what happens in your email service when someone buys it. You'll find them on the product's Files tab, at the foot of the Email list at checkout card: press Routing. Connect a service first in Connect your email service.
Set the tags
- Open the product and go to the Files tab.
- In the Email list at checkout card, press Routing, then type your tags in Tags (optional), separated by commas. You can use up to 20 tags, each up to 100 characters.
- To reuse a tag your service already has, press it in the row of suggestions.
- Press Save routing settings. Saving sends no buyer data.
The event name (Bento and webhook only)
SaySo makes an event name from the product name once, such as purchase.your-product-name, or signup.your-product-name for a free product. Renaming the product later won't change a saved event name. You can edit it: letters, numbers, dots, underscores and hyphens, up to 128 characters.
What to set up in your service
- Bento: make a flow triggered by the event name. Until that flow exists, the event can arrive without starting anything. Use Copy event name to copy it.
- Kit: make an automation that starts when one of the tags is added. Someone who unsubscribed stays unsubscribed.
- beehiiv: people join your publication with these tags. Your publication's own welcome email and double opt-in settings apply.
- MailerLite and Flodesk: people are added to groups (MailerLite) or segments (Flodesk) named after your tags. SaySo makes any that don't exist yet.
On a free product, everyone who signs up is sent to your service, or only people who tick the email box if the product shows one (Settings › Email list, Ask before adding people, or the product's Delivery tab). Everyone still gets their download by email from SaySo.